Services — Network & Systems Overview
ServiceDirekt provides network and software integration for hospitality, retail, and e-commerce operations in Skåne, Sweden. Infrastructure, workflows, and financial systems are designed as a single environment, so payment terminals, cameras, booking systems, and accounting stay synchronized.
Physical Network & Security
ServiceDirekt designs and deploys local network environments that stay stable during peak traffic and resilient against faults — delivering stable card terminals, reliable camera streams, and clearly separated guest and staff networks.
Scope typically covers:
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On-site survey of current cabling, switches, and access points
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Wi-Fi coverage measurements and performance tests
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Design of VLANs and network segmentation for different device groups
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Placement and configuration of Axis Communications cameras and recording solutions
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Network hardening for business-critical systems
Result: fewer outages, higher transaction reliability, and a foundation that supports future systems.
Systems & Workflow Integration
ServiceDirekt aligns your daily tools so support, sales, and administration work from a shared operational picture — consolidating customer data, cutting manual transfers between systems, and clarifying responsibilities.
Scope typically covers:
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Mapping of existing tools and data flows across locations
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Design of a unified relational data model for operations
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Integration of LiveChat and other customer conversations into core systems
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Implementation of Twenty.com CRM, Softr, and TapeApp interfaces for internal portals and dashboards
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Documentation of new workflows and responsibilities
Result: less fragmented administration, fewer data silos, and workflows that match actual daily operations.
Financial & Accounting Synchronization
ServiceDirekt synchronizes sales channels and payment flows with Swedish accounting frameworks based on Fortnox and Pleo — reducing reconciliation errors, making closing routines predictable, and giving you clearer financial visibility.
Scope typically covers:
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Mapping of sales channels, payment providers, and existing accounting setup
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Configuration and integration of Fortnox and Pleo with operational systems
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Design of daily, weekly, and monthly closing procedures
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Definition of exception handling for failed syncs and outliers
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Documentation of routines for staff
Result: cleaner books, fewer surprises, and accounting that reflects actual operations.
Continuous Operations & Support
ServiceDirekt provides ongoing operational support for environments where interruptions in payment, booking, or surveillance are business–critical. Support is structured as retainers with clear scope and termination terms.
Retainers can include:
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Monitoring of key infrastructure and integrations
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Priority handling of incidents within agreed hours
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Small configuration changes and improvements each month
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Optional emergency response coverage aligned with business opening hours
Result: a single point of responsibility for the integrated environment and predictable access to expertise.
Project Process & Delivery Steps
Every ServiceDirekt project in Skåne follows a repeatable, four–step process:
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Discovery and on–site audit
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Design of network and integration architecture, including a written proposal
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Implementation, testing, and migration in controlled steps
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Handover, documentation, and optional transition into an operational retainer
Service Area: Skåne, Sweden.